Start with basic device safety

• Use updated iOS/Android/Windows/macOS.
• Avoid installing unknown apps or APK files.
• Keep antivirus or security tools enabled.
• Do not store passwords in unsecured notes.
• Use screen lock, biometrics or strong passcodes.

Your device is the first barrier protecting your financial information.

Basic account security rules

• Use a strong password different from your banking password.
• Never share OTP codes with anyone.
• Log out when using public or shared devices.
• Avoid saving passwords in browsers used by other people.

How to avoid payment-related scams

• Only use official payment details shown inside your account.
• Do not transfer to personal accounts provided by strangers.
• Keep screenshots of every transaction.
• Double-check account numbers before confirming transfers.
• Avoid public Wi-Fi for deposits/withdrawals.

More details: Payment methods guide

Many “support agents” are fake

• Never trust WhatsApp/Telegram contacts not listed on official sites.
• Do not install remote control apps (e.g., AnyDesk) for “support”.
• No support agent should ask for your banking login.
• No agent should ask you to deposit to “fix” an issue.

Emotional safety is equally important

• Stop immediately when you feel stressed, angry or pressured.
• Do not gamble to escape problems or sadness.
• Do not chase losses — this is how people spiral into trouble.

For more wellbeing tips: Responsible gaming

Set strict personal limits

• Decide your maximum loss before starting.
• Use small bet sizes to avoid fast loss cycles.
• Stop entirely after hitting your loss limit.
• If you need to borrow to gamble, stop immediately.

Signs you should walk away

• You feel guilty, stressed or secretive about gambling.
• You are in debt or behind on bills.
• You cannot sleep because of wins/losses.
• You lie to family/friends about gambling activity.

Key takeaways

• Protect your device and accounts first.
• Never trust unofficial payment instructions.
• Use strict financial and emotional boundaries.
• Stop if gambling causes stress or secrecy.